Refer A Friend FAQs

Who’s eligible?


All current members of Texas Trust Credit Union who are in good standing are eligible to participate. Once the referred friend meets the qualifications, both will earn a $50 Visa PrePaid Card!

What does it mean to be a member in good standing?


A member in good standing has an account with a positive balance and no collections with Texas Trust Credit Union.

How does my friend open their account?


Share your custom link with a friend—text, email, Messenger—whatever works best! When your friend clicks the link, they’ll enter their email. This makes both of you eligible for the reward. Your friend can start opening their Texas Trust account online.

Prefer to open it in person? No problem—once they enter their email and click “Get Started,” they can finish the process with a team member at any of our locations. Note: They must use the same email address when opening their account. That’s it! You’re both on your way to rewards once qualifications have been met!

How will I know if my referral went through?


You will receive an email notification if your referral qualifies for the incentive within 30 days of their new account opening. You will be updated on the referral status, including how many referrals you’ve sent and how many are completed. Please note you will not see specific details on your referred friend’s current status (e.g., completed transactions or transaction amounts).

What if I do not have an email address?


Unfortunately, email addresses are required for this promotion. You and the referred friend or family member will need to set one up in order to receive your Visa PrePaid Card and participate in this promotion.

When will I get notified of my reward bonus?


Once the referred friend completes the requirements, both you and your friend will receive an email notification right away. This will include instructions to redeem the Visa PrePaid Card through Tremendous.

Is there a maximum amount that I can earn in Visa PrePaid Cards?


Yes, you can earn up to $500 in Visa PrePaid Card per calendar year.

Will the PrePaid Card deactivate if not used within a certain amount of time?


You must select your Visa PrePaid Card within 4 months from the date the email is sent. Once redeemed, you have 7 months to use the Visa PrePaid Card.

How will people know if I referred them?


After you share your custom link with a friend, they’ll be prompted to enter their email to get started. Once they do, Texas Trust will send them an email invitation to open a new account. Note: The custom link will include your name and will be sent by you through text, email, Messenger, whichever method you choose! For security purposes, it is recommended that you let your friends know that you are referring them. The friend should confirm that the email they receive is coming from you on behalf of Texas Trust Credit Union. The email address will be listed as no-reply@texastrustcu.com on behalf of Texas Trust Credit Union.

Is this program secure?


Texas Trust Credit Union prioritizes member security. We will only ask for the name and email address. We will never request personal information such as your social security number, driver’s license number, account number, or other sensitive data through our referral program communications.

Where can I find the Official Rules of the Refer-A-Friend Program?


Terms and Conditions can be found on the Texas Trust Credit Union website.